Multiplayer in Black Ops Cold War features a diverse roster of Operators, each with unique backstories and cosmetic appearances. Operators are purely cosmetic and do not offer any gameplay advantages. They are divided into two factions: NATO and Warsaw Pact. Unlocking new Operators typically involves completing specific challenges (e.g., getting a certain number of kills with a specific weapon type) or purchasing bundles from the in-game store. Each Operator has various skins, finishing moves, and voice lines that can be unlocked or purchased. Some popular Operators include:
- Frank Woods (NATO): An iconic character from the Black Ops series.
- Helen Park (NATO): A British MI6 agent.
- Russell Adler (NATO): The enigmatic CIA operative.
- Stitch (Warsaw Pact): A former KGB chemical weapons specialist.
- Portnova (Warsaw Pact): A ruthless Spetsnaz operative.
