Within the vast urban landscape of New York City in The Division Resurgence, a critical aspect of an agent's duty involves the rescue of civilians caught in the crossfire. These "Civilian Rescue Missions" are a recurring type of encounter that highlight the humanitarian efforts undertaken by The Division. Agents will often receive intel or stumble upon situations where groups of non-combatants are in distress, threatened by hostile elements. Successfully intervening and ensuring their safety is not only a moral imperative but also a source of valuable rewards and positive standing within the game's world.
These missions typically involve clearing out the immediate area of hostiles, such as the Cleaner or Rioter factions, who are menacing the civilians. Once the threat is neutralized, agents may need to escort the rescued individuals to a desated safe zone or provide them with essential supplies. The difficulty can vary, with some rescues requiring swift action to prevent casualties, while others might involve defending a location for a set period. Successfully completing these missions can yield experience points, in-game currency, and sometimes even unique gear or crafting components. Paying attention to the environment for potential ambush points and utilizing crowd-control skills to protect the civilians during extraction are key strategies for success in these vital operations.