Manage staff happiness in Two Point Hospital by meeting needs like Stamina, Hunger, and Thirst. Learn about promotions, pay raises, and preventing resignations.
Walkthrough
- 1Understand that staff, like patients, have needs that affect their happiness. They may require breaks for restrooms and resting in a nearby Staff Room.
- 2Monitor staff needs which fluctuate based on their surroundings:
- 3Happiness: Affected by need fulfillment, pay satisfaction, and Room Prestige (bonus from Level 3, 4, and 5 Prestige Rooms).
- 4Stamina: Energy levels can be boosted by a Coffee Machine or breaks. Training in the Stamina qualification slows its decrease.
- 5Hunger: Satiated by a vending machine, sweets dispenser, or café (unlocked in Flemington after your first star).
- 6Thirst: Satiated by a water fountain, vending machine, café, coffee machine, hot chocolate maker (Snowfall), or Water Cooler (Close Encounters).
- 7Need Toilet: Provide a bathroom stall in a Toilets room.
- 8Hygiene: Increased by sinks and Hand Santisers, and decreased by messes like Vomit, Wee, Poo, and Ectoplasm.
- 9Hospital Attractiveness: Consider the appearance of corridors and rooms.
- 10Temperature: Adjust with Air Cons and Radiators to remain optimal.
- 11Consider staff promotions as they gain experience. Promotions are optional and can cost a few thousand dollars. Delaying promotions or training can lead to a happiness decrease until they are received. Promoting staff makes them better, but balance this with hospital finances to avoid a decrease in Hospital Value.
- 12Manage pay expectations. As staff level up, they will expect higher pay. A message will appear when they are ready for a raise. You can adjust the pay raise using a slider; anything above the default increases happiness. It's possible to offer slightly less than the default with no consequence. Examine staff stats to determine if a higher pay raise is warranted, especially for high performers.
- 13Promote eligible staff anytime by clicking on them and selecting the 'Promote (Star)' button. This is useful for fulfilling staff requests to promote multiple staff members or when training is a core goal.
- 14Prioritize training when a staff member is ready to level up but lacks the necessary Qualifications. A screen will pop up indicating a training delay.
- 15Address staff threats to resign. If staff become unhappy due to multiple negative buffs, they may threaten to resign within 90 days. Providing restrooms, food, staff rooms, and adequate pay usually prevents this.
Tips
- Staff will generally take care of their own needs and know when to take breaks.
- Promote staff when your hospital is financially stable to improve their skills and prevent happiness decreases.
- Click "Not Now" on pay raise messages to examine staff stats before deciding on a raise.
- Promotions can be "conserved" and used at an appropriate time.
- Make training a priority when staff are held back by qualification requirements.
- It is difficult to get staff fed up if their basic needs for restrooms, food, and resting are met, and they are paid adequately.
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